Refund policy

Cancellation and Refund Policy

At Kundesio, we are committed to delivering fresh, high-quality snacks to our customers.

1. Order Processing
   All orders are processed quickly to ensure timely dispatch. Once an order is confirmed, it may not be eligible for cancellation.
2. Cancellation Policy
   Cancellation requests can only be considered if the order has not yet been processed or shipped.
3. Returns & Replacements
   Due to the nature of food products, we do not accept returns. However, if you receive a product that is:

• Damaged
• Defective
• Incorrect

please contact us within 24 hours of delivery with photos, and we will arrange a replacement or suitable resolution.

1. Refund Policy
   Approved refunds will be processed to the original payment method or as store credit, depending on the situation. Refund timelines may vary based on the payment provider.
2. Delivery Delays
   While we strive for timely delivery, Kundesio is not liable for delays caused by courier partners or unforeseen circumstances once the order has been dispatched.
3. Fraud & Misuse
   Kundesio reserves the right to cancel any order suspected of fraudulent activity or misuse of services. Such accounts may be restricted from future purchases.